Privacy policy

Zaveento (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, share, and protect your personal information when you visit zaveento.shop or make a purchase from us.

This policy is designed to comply with applicable U.S. federal and state privacy laws, including the California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), and other relevant regulations.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy and agree to our collection and use of your information as described herein.

1. Information We Collect

1.1 Personal Information You Provide

When you create an account, place an order, contact us, or subscribe to our communications, we may collect:

  • Identity Information: Full name, username, and account password

  • Contact Information: Email address, phone number, billing and shipping addresses

  • Payment Information: Credit/debit card details and billing address (processed securely by third-party payment providers; we do not store full card numbers)

  • Transaction Data: Order history, purchased products, and payment confirmation details

  • Communication Records: Customer service inquiries, feedback, and survey responses

  • Marketing Preferences: Opt-in/opt-out preferences for promotional emails

1.2 Automatically Collected Information

When you browse our website, we may automatically collect certain information using cookies, web beacons, and similar technologies:

  • Device Information: IP address, browser type and version, operating system, device type, and screen resolution

  • Usage Data: Pages visited, time spent on pages, links clicked, products viewed, search queries, and referral sources

  • Location Data: General geographic location derived from your IP address

  • Cookie Data: Information stored in cookies and local storage

2. How We Use Your Information

We may use your personal information for the following purposes:

  • Processing and fulfilling your orders

  • Processing payments and preventing fraud

  • Providing customer support and responding to inquiries

  • Sending order confirmations, shipping updates, and delivery notifications

  • Improving our website, products, and services

  • Sending marketing communications when you have provided consent

  • Complying with applicable legal obligations

  • Protecting our rights and preventing misuse of our website

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

We may share information with trusted service providers that help us operate our business, including:

  • Shopify Inc.: Our e-commerce platform provider

  • Payment Processors: Third-party payment gateways that securely process transactions

  • Shipping & Logistics Partners: Carriers such as USPS, UPS, and FedEx

  • Analytics Providers: Services such as Google Analytics, where applicable

  • Marketing Service Providers: Email marketing platforms, where applicable and where you have opted in

These service providers are expected to use personal information only for the services they provide and to maintain appropriate security measures.

Legal Disclosures

We may disclose your information when required by law, court order, governmental regulation, or when reasonably necessary to protect our rights, property, safety, or the rights and safety of others.

4. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Maintain your account and order history

  • Fulfill business and legal obligations

  • Meet tax and accounting requirements

  • Resolve disputes and enforce our agreements

When information is no longer required, we may securely delete or anonymize it in accordance with applicable requirements.

5. Your Privacy Rights

Depending on your state of residence and applicable law, you may have certain rights regarding your personal information, including:

  • Right to Know: Request information about the personal information we collect and use

  • Right to Access: Request a copy of your personal information

  • Right to Correction: Request correction of inaccurate information

  • Right to Deletion: Request deletion of your personal information, subject to applicable exceptions

  • Right to Opt-Out: Opt out of certain sales or sharing of personal information where applicable

  • Right to Non-Discrimination: Exercise your privacy rights without unlawful discrimination

To exercise applicable privacy rights, please contact us at support@zaveento.shop. We will respond within the timeframe required by applicable law.

6. Cookies & Tracking Technologies

We may use cookies and similar technologies to improve your browsing experience, analyze website traffic, remember preferences, and support website functionality.

Types of cookies may include:

  • Essential Cookies: Required for basic website functionality

  • Functional Cookies: Used to remember preferences and settings

  • Analytics Cookies: Help us understand how visitors use our website

  • Marketing Cookies: May be used for advertising and marketing purposes where permitted and, where required, with your consent

You can manage cookies through your browser settings or available cookie-consent tools. Disabling certain cookies may affect website functionality.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, alteration, disclosure, or destruction.

These measures may include:

  • SSL/TLS encryption

  • Secure payment processing through third-party payment providers

  • Access controls

  • Security monitoring

  • Secure infrastructure provided by our e-commerce platform

However, no method of transmission or storage over the internet can be guaranteed to be completely secure.

8. Children's Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16.

If you believe that we have unintentionally collected information from a child, please contact us at support@zaveento.shop so that we can take appropriate steps to delete the information.

9. Third-Party Links

Our website may contain links to third-party websites, including social media platforms, payment providers, advertising services, or other external websites.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of those websites before providing personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or other factors.

When appropriate, we may notify users of material changes through our website or other reasonable communication methods.

The updated Privacy Policy will become effective when posted on our website unless otherwise stated.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Data Controller: Zaveento
Email: support@zaveento.shop
Phone: +1 448-203-1432
Website: zaveento.shop
Address: 9150 Chipwood Cir, Anchorage, AK 99507, United States
Business Hours: Monday – Friday, 09:00 AM – 05:00 PM (GMT-05:00)